Kaizen Collision Center - Yuma
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Opening Hours
Recent Reviews
Kaizen Collision was of the highest quality, and the staff were incredibly kind, helpful, and genuinely cared about my needs. It's clear that they are not just running a business, but are striving to serve others with integrity and compassion, reflec...
I’ve taken vehicle to this shop before and had excellent service. Took my SUV last month and was returned detailed. It looked brand new. Best shop in town, but this last time my vehicle was returned with unseen issues. I called Jesse and told him that my car had a clicking sound, he said to return to the shop and they would look at it right away. Then later I noticed the car was leaking oil, leaving spots on the ground and had a dent on the oil pan. It’s just time consuming; the back and forth and waiting for parts to get here. I assume when I take my vehicle back all of my issues will be addressed. Jesse is an excellent rep and I’m sure the job will get done. I’ll rate it higher when my vehicle gets fixed. UPDATE: 5/28/24 It took progressive auto insurance o approve the additional unseen damage to get fixed about 3 days. I received a phone call from George; he said he was taken over and was going to have my vehicle ready the quickest way possible. I received my vehicle the cleanest it’s ever been. Like I promised; I will raise the stars. One thing I want to mention is that there should be more communication from the shop, adjuster and customers.
This shop is amazing! I stopped in for a quote to repair my rear bumper without an appointment. Somebody backed into my car in the parking lot of a major grocery store in the Foothills area of Yuma, AZ while I was shopping and did some damage to my rear bumper. The bezel surrounding my trailer hitch receiver separated from the bumper and i was unable to pop it back into place. George, the customer service rep, took my car into the shop and had it repaired withing 15 minutes and turned down my offer to pay! The service is second to none and I would not hesitate to recommend this business to anyone needing body work due to a collision. Thank you George!
Kaizen Collision was of the highest quality, and the staff were incredibly kind, helpful, and genuinely cared about my needs. It's clear that they are not just running a business, but are striving to serve others with integrity and compassion, reflec...
I’ve taken vehicle to this shop before and had excellent service. Took my SUV last month and was returned detailed. It looked brand new. Best shop in town, but this last time my vehicle was returned with unseen issues. I called Jesse and told him that my car had a clicking sound, he said to return to the shop and they would look at it right away. Then later I noticed the car was leaking oil, leaving spots on the ground and had a dent on the oil pan. It’s just time consuming; the back and forth and waiting for parts to get here. I assume when I take my vehicle back all of my issues will be addressed. Jesse is an excellent rep and I’m sure the job will get done. I’ll rate it higher when my vehicle gets fixed. UPDATE: 5/28/24 It took progressive auto insurance o approve the additional unseen damage to get fixed about 3 days. I received a phone call from George; he said he was taken over and was going to have my vehicle ready the quickest way possible. I received my vehicle the cleanest it’s ever been. Like I promised; I will raise the stars. One thing I want to mention is that there should be more communication from the shop, adjuster and customers.
This shop is amazing! I stopped in for a quote to repair my rear bumper without an appointment. Somebody backed into my car in the parking lot of a major grocery store in the Foothills area of Yuma, AZ while I was shopping and did some damage to my rear bumper. The bezel surrounding my trailer hitch receiver separated from the bumper and i was unable to pop it back into place. George, the customer service rep, took my car into the shop and had it repaired withing 15 minutes and turned down my offer to pay! The service is second to none and I would not hesitate to recommend this business to anyone needing body work due to a collision. Thank you George!
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